Mentor Voices Module 05:
Fare Issues

Scenario Review:

 

You are the driver in the video. Please answer the following questions:

  1. How are you feeling right now?
  2. What is your first instinct of what to do?
  3. What is the by-the-book way of handling a situation like this?
  4. What do you think is the best way to handle a situation like this?
  5. What is the best way to deal with whatever feelings remain at the conclusion of the situation?

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