Mentor Voices Modules:
Sample Module: Fare Issues

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Learning:

 

You can use the tips you have just seen to develop you own approach to handling this situation as a driver.

 

It's important that you find an approach that works best for you. Your approach should meet the essential core of what it means to be a professional driver:

  1. What Actions can you take?
  2. How do you Let Go of the situation?
  3. Does your action support your co-workers and build a positive reputation in serving the public?

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